Thank you for shopping at AgoraByTheo. Below you will find detailed information about our shipping process, delivery times, and related policies.

1. Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information (if applicable).

2. Shipping Methods

We cooperate with trusted courier partners to ensure safe and reliable delivery.

Available shipping options and estimated delivery times are displayed during checkout.

3. Estimated Delivery Time

  • Domestic Shipping: 1–5 business days after dispatch.
  • International Shipping: 5–14 business days depending on destination.

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, customs procedures, or peak seasons.

4. Shipping Costs

Shipping costs are calculated at checkout based on the delivery address and selected shipping method.

Any applicable shipping fees will be clearly displayed before you complete your purchase.

5. Tracking Your Order

If tracking is available for your shipment, you will receive a tracking number via email once your order has been dispatched.

6. Failed Deliveries

If a delivery attempt fails due to incorrect address details or absence of the recipient, the courier may attempt re-delivery or return the package to us.

Additional shipping charges may apply for re-shipment.

7. Customs & Duties (International Orders)

For international shipments, customs duties, taxes, or import fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer.

8. Damaged Packages

If your package arrives visibly damaged, please refuse delivery or contact us immediately at
info@agorabytheo.com with photos of the damage.

9. Contact Information

If you have any questions regarding shipping, please contact us at:

Email: info@agorabytheo.com