Privacy Policy

Effective Date: [Insert Date]

At AgoraByTheo (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit and make purchases through our website.

1. Information We Collect

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party providers)

Account Information

  • Username and password
  • Order history
  • Wishlist or saved preferences

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Communicate about your orders
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Marketplace & Vendor Data Sharing

AgoraByTheo operates as a multi-vendor marketplace powered by WooCommerce and Dokan.

When you place an order, relevant personal information (such as your name, address, and contact details) is shared with the respective vendor solely for the purpose of order fulfillment and customer service.

Vendors are required to handle your data in compliance with applicable data protection laws.

4. Payment Processing

Payments are processed through secure third-party payment gateways. We do not store full credit card details on our servers.

Payment providers process your data in accordance with their own privacy policies.

5. Cookies

We use cookies to:

  • Enable website functionality
  • Remember user preferences
  • Analyze website traffic
  • Improve user experience

You may disable cookies in your browser settings; however, some website features may not function properly.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights (GDPR)

If you are located in the European Union, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to data processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact us at info@agorabytheo.com.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or misuse.

9. Third-Party Services

We may use third-party services such as analytics tools, marketing platforms, and payment processors. These providers may collect data in accordance with their own privacy policies.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: info@agorabytheo.com